How Did That Virus Get On My Computer?

June 28th, 2010 Derek Anderson No comments

A new breed of virus and spyware has been running rampant on the Internet over the past year.  So far over 40 million computers have been infected with some variant of FAKE ANTI-VIRUS.  I have personally cleaned well over 100 computers that have become infected.  So I want to share some information on how your system can become infected and what to watch for to avoid infection.  I recently watched two webcasts at TechRepublic and learned some important information worth passing on.

What is FAKE ANTI-VIRUS?

The FAKE AV viruses are not your traditional viruses.  Traditional viruses typically attack via email through attachments or embedded files.  While these viruses still exist, a great majority are blocked by standard anti-virus software.  However, with FAKE AV, infections can vary.  There are several forms of FAKE AV and it is constantly evolving to try and stay ahead of security software.  FAKE AV currently accounts for 15% of malware on the web.   Unfortunately, FAKE AV viruses can infect your system, even if you are running security software!  No security software solution is 100% in safeguarding your system – knowing what to watch for while browsing the web is your best way to safeguard your system.

Here are some examples of what initial signs of infection look like:

Fake Virus Warnings

Fake Virus Warnings

Fake Virus Warning

Fake Virus Warning

Fake Virus Warning

Fake Virus Warning

The examples above show different pop-ups that can occur while surfing the web.  If you visit an infected page, hidden code will be executed on the page, then suddenly you will see some fake security warning.  As you can see that there is no identifying security software product information on any of the pop-ups.  All of the pop-ups are vague and only want to prompt you to purchase, upgrade or install some software which is only going to further infect your machine.  As you can see in the last example, the warning looks exactly like a typical system screen, when in fact it is actually a web page specifically designed to look like your system to further confuse and deceive you.

Be advised that these viruses can still spread via spam email and you have to be careful what emails you open. Always be sure you recognize the sender.  97% of business email is spam, but only 1:2500 contains malware.  Here are some examples of FAKE AV emails:

Malicious Email

Malicious Email

How Does the FAKE AV Spread?

Hackers take advantage of Search Engine Optimization (SEO) and code sites with heavily searched items, typically following search trends.  The images below show hot searches on Google, one of which was for the “new 100 dollar bill.”  Hackers set up infected websites that are based on hot search terms so that the search engines find them and direct traffic to the site.  If you visit the site, you will inevitably be infected by a virus.  1.3% (1 out of 100) of all search results direct to malware sites. The best form of security against this form of attack is to have an anti-virus solution that provides link checking.  Link checking  verifies a site is legitimate before you visit it.

Search Trends

Search Trends

SEO Poisoned Results

SEO Poisoned Results

Hackers also use javascript to infect web pages.  Even trusted sites can become infected.  Banner ads, posts to forums and blogs, video, image and other media posting can all be used to infect trusted sites.

A very scary statistic – 85% of trusted sites have some form of malware running on the site with infected page(s).  New malicious URLs are discovered every 4 seconds.

While browsing the web, you also must be careful of the links that you click on.  Be sure the link is taking you to somewhere you want to go.  If you look to the bottom left hand corner of your browser while you hover your mouse over a link, you will see the address of the link you are going to.

Link Checking

Link Checking

While this can be very difficult to determine at times, there are other times it can be very obvious.   Let’s say someone sends you an email via Facebook and it says click here to watch this funny video.  When you hover over the link, the link should look something like this:  http://www.youtube.com/watch?v=Ungf3nbQ6ZQ&playnext_from=TL&videos=Etowk-VZkdk&feature=grec_index.  The portion hightlighted in bold indicates the most important part of the link.  This tells you that the link will take you to youtube.com.  The rest points the browser to the exact video.  An example of a bad link is http://329xy.youtube12.coms.s/videoadfjewr9347TL&videdf$=os=Etowk-VZkdk&feature=grec_index.  As you can tell, there is a great difference in the links and the second one would be taking you to a malicious site (the link is fake, so please do not try to click it).

So if your system gets infected with FAKE AV, what is the worst that can happen?

Well if you are lucky, your security software will have blocked all or most of the virus installation and if that is the case, you might simply have to remove the infected files via your Security Software and then run a full scan to be sure everything is removed.  However, if the virus is able to run its full course, your system will essentially be controlled by the virus.  It can turn your system into a “spam bot” – sending massive amounts of spam mail out via your computer to try and spread and infect other computers.    Some of the viruses embed “keyloggers” that log every keystroke you type on your computer and transmits back to the hacker – this can include password, credit card and other sensitive, personal information.   Other symptoms include “hijacked” search results – when you use search engines such as Google to search for something, you see what seem to be legitimate results, however, when you click on the links, you are redirected to some other site.  And the worst possible consequence is credit card fraud and/or identity theft if you happen to “purchase” software.  The ultimate goal of these hackers is to steal your information any way possible and if they can deceive you into making a purchase, they now have all or most of your personal information.

How Do You Stay Protected?

The best practice is to have a robust security software that not only provides anti-virus protection, but spyware, malware, active link scanning, firewall, etc.  Norton, McAfee, Trend Micro, AVG, Kaspersky, etc. all offer a good Internet Security solution.   Be very conscious of the links you are clicking on and the sites you are visiting.  Sites such as MySpace, Facebook, YouTube, etc. allow users to upload their own content and code into the site and are therefore much more susceptible to infections.  In the business environment, it is best to have an Internet Access policy restricting access to certain sites.  This can be done through software monitoring – recording employee computer use and reprimanding as needed or blocking sites at the firewall/router level to not allow any access to designated sites.  At home, I would recommend a cheap/spare computer to be used for suspect internet browsing and keep your good computer for your online banking, email etc.

I also get asked common questions like, “What about a Mac? They don’t get viruses.” And,” I use Mozilla Firefox or Google Chrome, so I am safe.”  These are both false statements.  Every system, whether Windows or Mac and any browser, whether Internet Explorer, Firefox, Chrome, Safari, etc. are all susceptible to attack since the attack is browser based and loaded via javascript on web pages that any system can read.  Hackers can even make the code so sophisticated that it can determine whether you have Windows or Mac, and what browser you have just so it can properly infect you!

If you think your system may be infected or you just want a thorough security analysis, I will be more than happy to help.  We can review your security policy and make any necessary adjustments.

You can watch the full presentations on this topic here:

Fake Anti-Virus:  What You Need to Know

Web Attacks:  How Hackers Create and Spread Malware

If you are interested in a robust security suite, I recommend AVG.

AVG Internet Security - Tough on threats.

Dr. Thompson’s Website Launched

June 22nd, 2010 Derek Anderson No comments
Dr. Thompson - Infectious Disease Specialist

Dr. Thompson - Infectious Disease Specialist

Biztek Solutions is proud to announce the release of www.drthompsonoc.com.  Dr. Thompson is an infectious disease specialist, practicing in Newport Beach, Orange County, CA.  Check out his newly launched website at www.drthompsonoc.com.

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GoodBedGuys.com Website Launched

June 9th, 2010 Derek Anderson Comments off
The Good Bed Guys

The Good Bed Guys

Biztek Solutions is proud to announce the release of www.goodbedguys.com.  The Good Bed Guys custom manufacture high quality mattresses including electric adjustable, inner-spring, and latex body contour mattresses.  Plus, the can make just about any size, shape custom mattress made to order!  Check out their newly launched website at www.goodbedguys.com.

New Website Launched!

April 23rd, 2010 Derek Anderson No comments

Check out the new BiztekSolutions.com website.  It has been a long time coming, but is finally here.  The site is completely designed in CSS with a JavaScript banner on the home page.

Let us know what you think of the new site – and definitely let us know if you find any bugs.

If you are interested in a new or re-designed site for yourself, let us know.  We will be more than happy to provide you with a quote.

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Windows 7 Much Improved Over Vista

October 23rd, 2009 Derek Anderson No comments

I just upgraded my Sony laptop from Windows Vista Business to Windows 7 Ultimate..and I must say I am impressed!  Microsoft has simplified and enhanced the interface. 

The most notable difference is the task bar.  The system tray which displays system time and programs running in the background has been streamlined and is customizable.  You can now hide icons that you do not need to see at all times and specify to only notify you when necessary.  This is especially useful if you tend to have a bunch of items running in the background.  Secondly, the taskbar displays a simple icon for the programs you are actively running and when you have them minimized, you can scroll your mouse over the icon for a preview.  Vista had a similar feature, but Windows 7 has a much cleaner display.  For example, with Internet Explorer running multiple tabs, when you mouse over the icon, you can see a preview of all the pages you have open.  The taskbar also includes a handy link to your “Library” which contains the documents, music, videos,  and pictures in your profile.

Another noticeable difference is speed and performance.  One thing that was annoying with Vista was that it did not perform as well as it should have on the powerful machines that were running it.  Microsoft has done a good job at improving system performance in Windows 7.  Boot time is significantly faster, even with several items running in the sidebar and system tray.

For system administrators, the control panel, network and sharing center, administrative tools, etc. are all very similar to Vista.  The improvements come in the form of the elimination of the annoying security pop-ups that would occur every time you tried to adjust system settings.

The only thing I was somewhat disappointed in was the time it took to upgrade from Vista.  I had initiated the upgrade installation from within Vista to test performance of the upgrade and to how well Windows 7 could handle transferring drivers, settings, documents, etc.  Windows 7 was able to transfer everything successfully, even all drivers.  Existing Vista drivers work fine in Windows 7 and Windows 7 checks for incompatibilities and necessary updates before installation.  Therefore, I was able to update or adjust anything that may have posed a problem during installation.  However, my system had no pressing issue and the upgrade succeeded.  The upgrade did take over 3 hours though, but once it was finished, Windows 7 booted right up without a hitch.

My recommendation is to embrace Windows 7 with open arms and not to be afraid to purchase a new system with Windows 7 involved, especially for home users.  Businesses that had not yet upgraded to Vista should still proceed with caution and test to ensure compatibility with all hardware and software used in the organization.  Windows 7 also has a lot of great network security and functionality features that are only compatible with Server 2008.  While it is still compatible with Server 2003, you will need Server 2008 to get full use off all options.

If you are considering purchasing a new computer with Windows 7 installed for your home or business but have some questions or concerns before proceeding, please contact me and I will be happy to answer any questions you may have.  If you plan to upgrade an existing computer from XP or Vista, I would recommend running the Windows 7 compatibility test to be sure your system can run Windows 7.

New Website Coming!

October 3rd, 2009 Derek Anderson No comments

Derek has been researching several new ways to bring dynamic websites to customers. Stay tuned as www.biztek-solutions.com will be the first of several dynamic sites to come.

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Technorati Blogosphere

September 1st, 2009 Derek Anderson No comments

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Welcome to the Biztek Blog!

September 1st, 2009 Derek Anderson No comments

Welcome to our blog.  This is the first of many posts to come.  We will be discussing all areas of the IT field as it pertains to small businesses.  Topics covered will range from website tips and online marketing to computer hardware, software and networks.  Feel free to subscribe to our blog to receive updates on our new posts and if you like what you read, please spread the word!

Our first official topic post will appear within the next two weeks and will cover changes to our service concentration.  Biztek is looking to concentrating on helping small businesses build complete and resourceful websites that are optimized for search engines and well-marketed to help build new business and retain important customers.

Email any questions to Derek@biztek-solutions.com or view more info on our company at www.biztek-solutions.com

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