Today’s small and midsize businesses (SMBs) have an uneasy relationship with technology – even if they don’t realize it yet. As the marketplace reaches new heights of complexity and speed, and consumers migrate to cyberspace en masse to make their buying decisions, SMBs are responding in turn. Today’s savvy business owners utilize ever-evolving technologies to capture their customers’ interest and imagination, make conversions and manage their day-to-day operations with unprecedented ease and clarity. Certainly, the Internet age is a thrilling time to be in business. Each business is equipped with wildly powerful tech that has transformed the landscape of commerce forever.
Whether they’re criminals or heroes, hackers in the movies are always portrayed as a glamorous group. When it comes down to the wire, these are the individuals who crack into the ominous megacorporation or hostile foreign government database, hitting the right key just in the nick of time. They either save the day or bring down regimes, empty the digital vault of the Federal Reserve or disable all the power plants in the country. It’s always a genius up against an impenetrable fortress of digital security, but no matter what, they always come out on top.
If you think about a large place that requires many computers to work together in unison, you may think of a large office, or a data bank. Even a doctor’s office or hospital may come to mind. However, with computers now being a regular part of teaching in nearly every classroom, it only makes sense that a school district needs many types of networks and computers – from the ones in the classroom to networks on the district level that store sensitive information. If you’ve been looking for school district IT support, look no further than Biztek Solutions, Inc.
Though we’re in the midst of an unprecedented rise in high-profile cybercrime incidents, it’s easy to assume that our own much smaller businesses are safe. Sure, we think, hacking into the data stores of J.P. Morgan, the U.S. Government, or Virgin America can net hackers millions and millions of dollars. Why would they bother with a small business?
San Diego, CA – Derek Anderson, President, Biztek Solutions, Inc., was named the winner for the Best Service Based Company Under 10 Employees at the 2018 Business Excellence Awards, which was held at The Hotel Del Coronado in San Diego, California on February 19, 2018.
Even if you have a small- to medium-sized business, you know how important having the right networking components can be. Even if your presence on the web is simply one website with the ability to advertise and improve sales, you need certain networking capabilities within your home office. If you’re not sure what you need, Biztek Solutions can help. If you are thinking about small and medium business IT networking installation, then look no further.
If you’re the owner, main dentist or office manager in a dental office, you know all too well the importance of having smooth and seamless internet as you go about your day. Making appointments, accessing patient records, and dealing with sales reps requires computer and internet usage all of the time. However, you may not have someone in your office who’s an IT guru. When something goes awry, as computers and internet have a tendency to do, you may not know how to fix the problem. If you’ve been thinking of looking for dental office IT support, look no further than Biztek Solutions, Inc.
No matter what size business you have, if you’re the owner or CEO, you know how tough it is to keep up with all of the different departments. In fact, you may be much more than a CEO, wearing many different hats on a daily basis. Not only can this be tiresome, it takes away from the tasks you should be fulfilling when it comes to running your business. You may find that you often have your hand in the IT and tech department much more than you’d like, or your skeleton staff is also pitching in when it comes to IT work. In this case, perhaps a vCIO is something that would really be beneficial to your business. To hear more about what a vCIO – virtual chief information officer can do for you, Biztek Solutions, Inc. is here to help.
Sometimes you really just need someone to lend a hand in the technology department and that’s a great help. Other times, you really need someone knowledgeable and capable to run that department. Whether you’re trying to extend your brand with a large marketing presence or you have a simple website, having a professional on board when it comes to programming, IT, and technology is a godsend.
Think about how many times you’ve attempted to redesign your website, or to keep up with security patches for your network, or have tried to fix a computer problem that’s killing sales in the middle of the day. Even though your CIO will primarily be working remotely, these are the types of tasks they can handle with ease so that your day is much more seamless.
To hear more about what a vCIO – virtual chief information officer can do for you, call Biztek Solutions, Inc. today at (800) 353-5430 to speak with a member of our professional staff. We’re here to turn your IT problems into solutions.
We just received cyber security updates regarding two new cyber threats spreading through phishing email. The first is an attack that will launch ransomware on your email inbox – this means all of your email gets encrypted and is not accessible! What’s worse is, there is no recovery in place except to pay the ransom. The only option to protect against this type of attack is to add cloud backup services for email, which we are now offering to all of our clients to better protect their email since that data is typically not on the server to be backed up with server backup.
The other threat is a phishing attack targeting employers and employees paychecks. These scams are affecting employers nationwide without regard to their payroll portals or payroll service providers: “Employers beware: Companies are experiencing a wave of phishing scams that target employee paychecks. Here is the scenario:
- An employee receives from a company email account e-mail that mimics a familiar and trusted company service or resource, such as an e-signature request or a request to complete a survey.
- The e-mail asks the employee to click a link, access a website, or answer a few questions.
- Then it directs the employee to “confirm” his or her identity by providing his or her complete log-in credentials. Skeptical employees who question the request via reply e-mail receive a prompt response purporting to verify that the employee should complete the steps contained in the link.
- The threat actors then use the employee’s log-in credentials to access payroll portals, reroute direct deposits to other accounts, and wreak other havoc upon the employer’s network.
In some versions of the scam, hackers access employee e-mails to request a password change from the employer’s payroll service and then use the new log-in credentials to change direct deposit instructions.”
The threat actors are doing substantial due diligence on the social engineering side of things, and these e-mails look real. In many circumstances, they are effectively spoofing the sender’s account, and employers are learning of the scam when employees begin reporting that they did not receive their direct deposits. By then, the damage has been done.
In addition to diverting funds, the scam creates a data breach for the employer and triggers notification obligations. Failure to take prompt action may result in penalties and liability to unsuspecting employers. Employers may want to immediately take the following precautions to avoid security breaches as a result of these phishing scams:
- Alert your workforce to this scam.
- Direct employees to forward any suspicious requests to the information technology or human resources departments, rather than replying to the e-mail.
- Instruct employees to refrain from supplying log-in credentials or personally identifying information in response to any e-mail.
- Ensure that log-in credentials used for payroll purposes differ from those used for other purposes, such as employee surveys.
- Enforce (or, where necessary, establish) multifactor authentication requirements.
- Review and update the physical, technical and personnel-related measures taken to protect your sensitive information and data.”
I suggest you send the following to your employees, friends, and family. You’re welcome to copy, paste, and/or edit:
There is a new Direct Deposit phishing attack you need to watch out for. It’s a sophisticated scam that starts with an official-looking email that asks you to click a link and access a website. Next, they ask you to confirm the data with your real username and password. Last, they use your info to access payroll portals, and reroute your direct deposit amounts to bank accounts owned by the bad guys. The lesson here is to never give anyone your credentials in response to an email…Think Before You Click!
Educating your team is a very important. If you have any questions or concerns, please let us know.
Contact Biztek Solutions at (800)353-5430.
When you have a small or medium-sized business, trying to run the IT department on your own (or with a skeleton staff) can be time-consuming and tough. One of the main problems is, as owner or manager, you spend way too much time focusing on IT tasks, when you should be spending time on extending your brand, marketing, sales, profits, and so on. One of the best things you can do to relieve stress on both yourself and your business is to look to outside support to handle any and all IT problems. If you’ve been in search of computer IT support services, Biztek Solutions, Inc. is a great place to turn.
We can help with all facets of IT problems and needs – and you can customize your plan. Everyone is different, and there’s no two companies that need the same exact services. For this reason, you can pick and choose what you need. We can help set up your exchange email or server program, or we can set up your entire network from start to finish.
If you already have a network set up, we can provide you with maintenance, patches, security and other help along the way. Perhaps you need someone to take over on IT helpdesk duties, and we can handle that as well. We offer desktop support, managed IT services, and support for personal user accounts.
If you’re interested in computer IT support, call Biztek Solutions, Inc. today at (800)353-5430 to speak with a member of our professional staff. We can provide you with estimates and a services list, and help you begin streamlining your IT needs.