Don't Upgrade QuickBooks POS to R7

Don’t upgrade your QuickBooks POS V18 to R7. If you do, ALL OF YOUR PLUGINS will break!

What is happening?

R6 Update has been identified to create Database issues in some cases. If you are running QuickBooks Point of Sale (POS) with Revision R6 and are having Database issues, Intuit Support will install Update R7. R7 is not publicly available and has been PULLED DOWN from all websites. R7 breaks ALL PLUGINS, which means that any plugin will NOT SHOW UP in your QuickBooks.

What to do?

The best thing to do is instruct Intuit NOT TO INSTALL R7 and to downgrade you to R5. In one case, Intuit had to uninstall QuickBooks from all the computers and installing a previous version of it.

We don’t know if there is a way to downgrade from R6 or R7 to R5 without uninstalling and re-installing QuickBooks.