He’s probably young & textbook hipster. He last showered when Windows 7 was released. He’s rushed, frazzled and impatient. He fixes one thing and ten other things break. He drinks coffee or Red Bulls. He’s not unfriendly. But he’s not a salesman. You pay him by the hour or maybe you have a monthly contract with him. You need him. He makes sure your systems keep running so your business can keep running.
This is the type of tech that you must ask these 3 questions: