He’s probably young & textbook hipster. He last showered when Windows 7 was released. He’s rushed, frazzled and impatient. He fixes one thing and ten other things break. He drinks coffee or Red Bulls. He’s not unfriendly. But he’s not a salesman. You pay him by the hour or maybe you have a monthly contract with him. You need him. He makes sure your systems keep running so your business can keep running.
This is the type of tech that you must ask these 3 questions:
By now, most of us are aware of ransomware and what it is. Hopefully, you don’t have first hand experience of a ransomware infection, but if you do, you know just how bad it is.
Historically, ransomware has been a tool for cyber criminals to extort money from you to unlock your data. When a system is infected with ransomware, all of the files get encrypted (locked) so that you can no longer access those files and the bad guys hold the key to unlock those files for a ransom. If you have a good backup, you can recover your data without paying the bad guys, but if there is no backup or your recovery time to restore from backup will take a long time (days), then you might be forced into paying the ransom to the bad guys to get the keys to your data.